Day Spa Services Booking Conditions

Wellness Centre Day Spa services are very popular therefore to avoid disappointment it is recommended that you book in advance so you can secure a time that best suits you.
If you’re not sure which of the treatments best suit your needs please call us & speak with one of our specialist staff who will be happy to help you.

You will be required to provide credit card details or a monetary deposit of 50% to secure all bookings.

Cancellations

We understand that peoples schedules do change, however, we require  7 days notice ( in writing, email) if you need to change or cancel your appointment. Bookings cancelled or changed within 7 days of your scheduled services will incur a 50% charge of the treatment value. Bookings cancelled within 24 hours of the allocated time or “No Shows” will be charged the full fee.

Arrival

We highly recommend you and/or your party arrive 15 minutes prior to your treatment time so that you have enough time to fill out your consultation form and begin to relax.
We will try to accommodate all clients where possible, however, arriving late for your appointment may, unfortunately, reduce the time of your treatment.
If you are running late please phone us so that we can do our best to accommodate you.

Hand and Foot Treatments

For best results with your hand and foot treatments, please arrive without nail polish. Shelac and resin nail product removal is not included in Wellness Centre services.

Health Considerations

Some services may not be recommended due to certain health conditions, We always recommend that you advise our staff of any health issues when booking your services. You will also be asked to fill out a confidential consultation form prior to your session to ensure all services are suitable.
If you are pregnant please advise us at the time of booking.
It is not recommended that you consume excessive alcohol prior to or during spa treatments. We also advise that you drink plenty of water during and after your visit to help maintain healthy hydration levels.

Day Spa Bookings made with the Wellness Centre Day Spa do so with the acceptance of our policies & conditions.